Client Onboarding & Customer Success Specialist
Customer Service & Hospitality
Surrey British Columbia May 11, 2022

About Us:

Absolute Results is the global leader in Automotive private sales & marketing and is growing larger every day! We’re passionate about the auto industry!
Through leveraging innovative technology and creative marketing, we help our OEM partners & dealerships around the world sell more cars.


As a member of the Customer Success team you make it your mission to ensure every customer is excited about using our products and services. Your upbeat personality, positive attitude and down to earth approach rubs off on others and you love contributing to the success of the team.


Please Note: This is a one year Mat Leave contract with the possibility of becoming permanent. 
 

You Love:

  • Assisting the Customer Success Manager with the onboarding & support of customers

  • As the first point of contact for new customers you are responsible for creating an exceptional onboarding experience for customers

  • Interfacing with external vendors and managing the workflow and communication between all parties

  • Keeping quality documentation and process flows up to date 

  • Effectively & consistently communicating project status updates & deadlines to the customer and internal teams

  • Acting as support for existing customers when required

  • Other duties as required by management


You Have:

  • Incredible communication skills with the ability to explain topics through both verbal and written means

  • Attention to detail that keeps everyone aligned and everything on schedule.   

  • Self motivated with an energetic and upbeat personality and a desire to see everyone succeed

  • Results-oriented and process-driven, with high expectations of yourself and others

  • Organized and capable of prioritizing conflicting demands and tasks

  • Ability to work independently and in a team, and manage multiple tasks across multiple projects effectively


You Receive:

  • Competitive compensation
  • RRSP matching
  • Extended Health Benefits
  • Supportive colleagues and managers
  • Lots of room for career growth
  • Hybrid home/office set up
  • And more!

 

This is an immediate opening and interviews are taking place right away! No cover letter required.

We look forward to reviewing your resume!