Bilingual Customer Satisfaction Representative
Customer Service & Hospitality
Watford Northamptonshire Nov 23, 2021

Absolute Results is seeking a Bilingual Customer Satisfaction Representative to join their team in Watford, Northamptonshire, UK.

Here is a rare opportunity to join a highly established and growing international company in the Automotive / Marketing industry.


DUTIES:

  • Communicating with existing clients on a day-to-day basis
  • Maintaining a record of customer communication
  • Asking questions to obtain client feedback on event performance
  • Providing clients with necessary information as required
  • Resolving customer queries and complaints by directing any urgent calls/issues to Senior Management


QUALIFICATIONS:

  • Customer service mindset
  • Written and oral fluency in both English and French languages 
  • Strong time management and organizational skills 
  • Strong analytical and problem-solving skills 
  • Ability to maintain a calm composure during stressful events 
  • Strong listening skills 
  • Ability to work in a team as well as independently 
  • Empathetic and professional 
  • Ability to offer excellent customer service 


BENEFITS:

  • Competitive Compensation
  • Extended Health Benefits
  • Supportive colleagues and managers
  • Lots of room for career growth
  • Flexibility to work 50% from home
  • And more!


Find out why this organization has so many long term employees!

This is an immediate opening and cover letters are not required.
We look forward to reviewing your resume.