Parts Advisor (Airdrie)
Customer Service & Hospitality
airdrie Alberta Jun 11, 2021

ABOUT TPD:

TPD Has partnered with Fraserway RV to ramp up our workforce for the upcoming spring & summer seasons! This is an amazing opportunity for passionate individuals to get involved with a company that cares about its people and that provides people across Canada access to explore the great outdoors.

ABOUT FRASERWAY RV:

Fraserway RV’s mission is simple - as a team, we do everything possible to ensure our customers’ vacation dreams are realized. Our commitment to our customers’ experiences is rooted in everything we do. From RV rentals to RV ownership and servicing, we take pride in the work we do every day to make each and every customer experience memorable.

ABOUT THE ROLE:

The Parts Advisor person is primarily responsible in assisting customers with questions about parts. In addition, the Parts Advisor will build and maintain relationships with vendors and manufacturers. 

WHAT YOU WILL BE LEARNING AS A PARTS ADVISOR:

  • Assisting customers with questions 
  • Ensuring customer satisfaction through efficient and timely processing of parts orders 
  • Responsible for following up on back orders by checking with other parts personnel and sources to determine status of orders and provide answers to customers 
  • Merchandizing new parts 
  • Checking inventory location codes
  • Building and managing relationships with vendors and manufacturers

WHAT YOU BRING TO THE TABLE:

  • Strong organizational skills
  • Good sales skills
  • Problem solver
  • Comfortable with details
  • Team player
  • Pleasant personality
  • Good telephone manners
  • Customer service orientated
  • Good listener
  • Basic computer skills
  • Ability to read service manuals/schematics

WHAT YOU WILL RECEIVE IN RETURN:

  • A competitive total rewards package to include salary, bonus incentives, and paid time off
  • An opportunity to be part of a national team that is collaborative and proud
  • A holistic benefits package that includes extended health and dental benefits
  • RV Rental Discounts
  • Access to a company-matching RRSP plan
  • And so much more!

If you are ready to make a career change, you are good with your hands, and the above sounds exciting to you, apply today! We are interviewing now and want to speak with you!

We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

FWRV